Welfare & Training Coordinator

Job Description

We are looking for a Welfare & Training Coordinator to support the welfare, training, and pre-departure process of driver candidates preparing for international employment. The ideal candidate will coordinate training schedules, assist candidates throughout their journey, maintain accurate records, and collaborate with multiple internal teams to ensure a seamless candidate experience. Key Responsibilities Coordinate training schedules, batches, and candidate attendance. Work closely with trainers to monitor candidate performance and progress. Assist candidates with pre-departure documentation and formalities. Coordinate accommodation, transportation, and travel arrangements. Ensure all required documents are complete before candidate departure. Address candidate queries and provide timely support throughout the process. Coordinate with Operations, Visa, and Travel teams for smooth departures. Maintain accurate records of candidate movements, training, and welfare activities. Conduct regular follow-ups with candidates before and after departure. Identify and escalate candidate welfare concerns to the appropriate team. Ensure a positive candidate experience by providing continuous guidance and support. Required Qualifications Bachelor's degree in any discipline. 6 months to 2 years of experience in coordination, training, counselling, operations, HR, or customer support. Good communication skills in English and Hindi. Strong interpersonal and coordination skills. Proficiency in Microsoft Office (Excel, Word, PowerPoint). Ability to manage multiple tasks and maintain accurate records. Strong problem-solving and organizational skills. Preferred Skills Experience in training coordination or candidate management. Knowledge of documentation and pre-departure processes. Ability to work effectively with cross-functional teams. Customer-focused approach with empathy and professionalism. Compensation & Benefits Provident Fund (PF) Employees' State Insurance (ESI) Laptop Provided Career growth opportunities in a rapidly growing international recruitment company.