Telecaller Outbound

Job Description

We are hiring a Telecaller Outbound for Dawn Globe Research Private Limited. The candidate will be responsible for handling outbound customer calls related to Loan and Credit Card services, resolving queries, and providing accurate information in a professional manner. The role requires strong communication skills and a customer-focused approach. Key Responsibilities: Handle outbound/inbound customer calls professionally Explain loan and credit card-related services to customers Resolve customer queries and complaints effectively Maintain accurate records of calls and follow-ups Achieve daily and monthly calling targets Coordinate with internal teams for issue resolution