Telecaller

Job Description

Job Summary We are looking for an enthusiastic and confident Telecaller to manage outbound and inbound calls, generate leads, and assist customers with product or service-related information. The candidate should have excellent communication skills and the ability to handle customer queries professionally. Key Responsibilities Make outbound calls to potential customers and explain products/services. Handle inbound customer enquiries and provide accurate information. Follow up with interested customers and maintain regular communication. Generate and maintain lead data in the system. Achieve daily and monthly calling targets. Resolve customer queries in a professional manner. Maintain good customer relationships and ensure customer satisfaction. Coordinate with the sales team for lead conversion. Preferred Candidate Profile 12th Pass / Graduate in any stream. Freshers and experienced candidates both can apply. Experience in Telecalling, Telesales, Customer Support, or BPO will be preferred. Hindi communication mandatory; basic English preferred Benefits Incentives and performance bonuses Career growth opportunities Friendly work environment