company logo

Relationship Manager

Delta Autocorp

Delhi
2-6 Years
full time
3-4 lacs

Job Description

Company Overview Join Delta Autocorp Limited, a fast-growing organization committed to delivering exceptional customer experiences and building long-term client relationships. We are looking for a proactive and customer-focused Relationship Manager to join our dynamic team. Key Responsibilities Handle inbound and outbound customer calls professionally and efficiently Build and maintain strong relationships with customers to ensure high satisfaction levels Resolve customer queries, concerns, and complaints with a solution-oriented approach Maintain accurate records of customer interactions, feedback, and follow-ups Provide timely information regarding products, services, and customer requests Coordinate with internal teams for issue escalation and resolution Ensure excellent customer service standards and positive customer experience Achieve performance metrics such as customer satisfaction, response time, and issue resolution targets Eligibility Criteria Graduate in any discipline 2 – 5 years of experience in Customer Support, Telecalling, or Relationship Management Candidates should be comfortable working in a fast-paced environment Immediate joiners will be preferred Why Join Us? Competitive salary package Career growth and learning opportunities Supportive and professional work environment Opportunity to work with a growing and reputed organization

Key Skills

Strong communication
Interpersonal skills
Excellent problem-solving
Customer-handling abilities
Ability to manage multiple customer
Interactions efficiently
Good knowledge of customer relationship
Basic computer proficiency
Record management skills
Positive attitude

Benefits

Performance Bonus

Disclaimer:

We do not charge any fees for jobs. Do not pay anyone for job offers. Report any such requests immediately.

Job Overview

Posted On

1 day ago

Department

Customer Success Manager

Work Place

office

Industry

Electrical Equipment