Process Associate

Job Description

We are looking for motivated and detail-oriented candidates to join our team as Process Associates. The role involves handling healthcare and health insurance-related processes, reviewing information, maintaining accuracy, and ensuring timely completion of assigned tasks. Freshers and experienced candidates with good communication skills are encouraged to apply. Handle day-to-day healthcare and health insurance process activities as per defined procedures. Review and process customer, insurance, and healthcare-related information accurately. Verify documents and data while maintaining high levels of accuracy and quality. Follow standard operating procedures, compliance requirements, and organizational guidelines. Identify discrepancies or missing information and coordinate with relevant teams for resolution. Maintain productivity and quality targets within defined timelines. Update and maintain process records and required documentation. Handle queries and communicate effectively with internal teams when required. Ensure confidentiality of customer and healthcare-related information. Adapt to process updates, training, and changing business requirements. Work effectively during night shifts and meet assigned performance targets. Required Skills Good verbal and written communication skills. Good English communication skills. Basic computer and MS Office knowledge. Strong attention to detail and accuracy. Good analytical and problem-solving abilities. Ability to work independently and as part of a team. Willingness to work in a night-shift environment. Good time-management and organizational skills. Benefits PF ESI / ESIC Health Insurance Food / Meals 5 Working Days Two-Way Cab Facility