Online Sales Manager

Job Description

Job Summary We are looking for a dynamic and results-driven Online Sales Manager to oversee and grow our online sales channels. The ideal candidate should have experience in e-commerce operations, online sales strategies, digital marketing coordination, and customer relationship management to drive business growth. Key Responsibilities Develop and execute strategies to increase online sales and revenue. Manage day-to-day operations of e-commerce platforms. Optimize product listings, pricing, and promotions. Coordinate with the marketing team to run digital campaigns. Monitor website performance and improve user experience. Analyze sales reports and customer trends to identify growth opportunities. Manage inventory availability and order fulfillment coordination. Handle customer queries, complaints, and online reviews professionally. Track KPIs and prepare sales performance reports. Stay updated with e-commerce trends and competitor activities. Required Skills E-commerce Management Online Sales Sales Strategy Digital Marketing Coordination MS Excel Product Listing Management Customer Relationship Management (CRM) Data Analysis & Reporting Communication Skills Team Coordination