Insurance Operations Executive

Job Description

Smartcliff Learning Solutions LLP is hiring Insurance Operations Executives to support day-to-day policy processing and administrative activities. The role involves handling insurance-related data, maintaining accuracy, completing transactions within timelines, and following quality and compliance standards. Candidates with good communication and analytical skills who are comfortable working in rotational or night shifts are encouraged to apply. Key Responsibilities Process insurance policy-related transactions and service requests. Review and maintain customer and policy information accurately. Perform data entry, documentation, and quality checks. Follow defined processes, SLAs, and company compliance guidelines. Maintain confidentiality of customer and business information. Identify errors or process-related issues and escalate them when required. Coordinate with internal teams to ensure timely completion of tasks. Required Skills Good verbal and written English communication. Basic knowledge of MS Office and computer operations. Strong attention to detail and accuracy. Good analytical and problem-solving skills. Ability to work under process-driven environments. Willingness to work in rotational and night shifts. Benefits PF, Internet Allowance, Flexible Working Hours, Laptop, 5 Working Days, and One-way/Two-way Cab Facility.