Customer Support Executive

Job Description

FHG Technologies Pvt. Ltd. is looking for Customer Support Executives to handle customer queries, provide accurate information, and ensure a smooth customer experience. The role is suitable for both freshers and experienced candidates who have good communication and customer-handling skills. Roles & Responsibilities • Handle inbound customer calls and respond to queries professionally. • Understand customer concerns and provide appropriate solutions. • Share accurate information about company services and processes. • Follow up with customers regarding pending requests or issues. • Maintain and update customer details and service records. • Escalate complex issues to the concerned team when required. • Coordinate with internal teams for timely resolution of customer concerns. • Maintain professional communication and a positive customer experience. Eligibility Criteria • 12th Pass or Graduate. • Freshers and experienced candidates can apply. • Good Hindi and basic English communication skills. • Basic computer and data-entry knowledge. • Good listening, interpersonal, and problem-solving skills. • Positive attitude and willingness to learn. Job Highlights • Non-target process • No pressure work environment • Immediate joining • Training provided • Career growth opportunities • Full-time employment