Customer Support Executive

FHG Technologies Pvt. Ltd. is looking for Customer Support Executives to handle customer queries, provide accurate information, and ensure a smooth customer experience. The role is suitable for both freshers and experienced candidates who have good communication and customer-handling skills.

Roles & Responsibilities

• Handle inbound customer calls and respond to queries professionally.
• Understand customer concerns and provide appropriate solutions.
• Share accurate information about company services and processes.
• Follow up with customers regarding pending requests or issues.
• Maintain and update customer details and service records.
• Escalate complex issues to the concerned team when required.
• Coordinate with internal teams for timely resolution of customer concerns.
• Maintain professional communication and a positive customer experience.

Eligibility Criteria
• 12th Pass or Graduate.
• Freshers and experienced candidates can apply.
• Good Hindi and basic English communication skills.
• Basic computer and data-entry knowledge.
• Good listening, interpersonal, and problem-solving skills.
• Positive attitude and willingness to learn.

Job Highlights
• Non-target process
• No pressure work environment
• Immediate joining
• Training provided
• Career growth opportunities
• Full-time employment