Customer Support Executive

Job Description

* We are seeking enthusiastic individuals to join our dynamic customer support team. This entry-level role is perfect for those eager to start a career in a fast-paced BPO environment. You will be the first point of contact, providing solutions and building positive customer relationships. We provide comprehensive training to equip you with the skills for success. **Responsibilities:** * Handle inbound customer inquiries via phone and email. * Resolve issues efficiently using provided guidelines and tools. * Document all customer interactions accurately in the system. * Escalate complex cases to the appropriate senior team members. * Achieve individual performance targets for quality and efficiency. * Maintain a professional and empathetic demeanor with every customer. * Adhere to company