Customer Support Executive (Travel Domain)

Job Description

Company Name: Transcom Job Location: Gurugram (Sector 30) Job Summary Transcom is hiring experienced candidates for the International Voice Process in the Travel Domain. The ideal candidate should have hands-on experience with Amadeus (GDS) and excellent communication skills to provide world-class customer support for travel-related services. Key Responsibilities Handle inbound and outbound customer queries related to travel services Assist customers with flight bookings, cancellations, rescheduling, and modifications Use Amadeus (GDS) software efficiently for booking management Provide accurate travel information and customer support Maintain customer satisfaction and service quality standards Follow company policies and process guidelines Eligibility Criteria Minimum 1 year of experience in the Travel Domain Amadeus experience on paper is mandatory Graduate and Undergraduate both can apply Job Details Process: International Voice Process – Travel Domain Working Days: 5 Days Working Week Offs: 2 Rotational Offs Shift: Rotational Shift Transport Facility: Both-side Cab Facility Available Incentives: Performance-based incentives Salary Details CTC: ₹32,000 per month In-Hand Salary: ₹27,000 per month Experience Required Why Join Transcom? Opportunity to work in a global travel support environment Career growth opportunities in the international BPO sector Professional and supportive work culture Interested candidates with relevant travel process experience and Amadeus knowledge can apply now.