Customer Support Coordinator

Job Description

We are looking for enthusiastic and customer-oriented Telecallers to join our Customer Support/BPO team. The ideal candidate will be responsible for handling customer calls, resolving queries, maintaining records of interactions, and ensuring excellent customer service experience Key Responsibilities Handle inbound and outbound customer calls professionally. Resolve customer inquiries and provide accurate information. Manage customer complaints and offer suitable solutions. Maintain records of customer interactions and follow-up activities. Coordinate with internal teams to resolve escalated issues. Meet daily productivity and customer satisfaction targets. Ensure a positive customer experience during every interaction. Benefits Fixed Salary + Performance Incentives Professional Growth Opportunities Training and Development Support Stable Work Environment Career Advancement Opportunities