Customer Service Associate

Job Description

Job Overview We are hiring Customer Service Associates for a Hyperlocal Blended Process. The role involves handling customer queries through both voice calls and chat support. Candidates should have strong communication skills and be comfortable working in rotational shifts. Roles & Responsibilities Resolve customer queries through calls and chat support Provide accurate information and excellent customer service Handle customer concerns professionally and efficiently Maintain proper communication and service quality standards Coordinate with internal teams for issue resolution Eligibility Criteria HSC / Graduate candidates can apply Freshers and experienced candidates are welcome Must be comfortable with 24×7 rotational shifts Benefits PF & ESI benefits One-way cab facility during odd hours (10:00 PM – 06:00 AM) Fast HR response Friendly work environment Career growth opportunities