Customer Care Executive /Phone Banking Officer

Job Description

We are hiring Customer Care Executives / Phone Banking Officers for a leading private banking process. The role involves handling customer interactions, promoting banking products, resolving customer queries, and delivering excellent customer service. This is an excellent opportunity for fresh graduates and experienced candidates looking to build a career in the banking and customer service industry. Key Responsibilities Handle inbound and outbound customer calls professionally. Build and maintain strong customer relationships. Promote and cross-sell banking products and services. Resolve customer concerns and provide accurate information. Ensure high levels of customer satisfaction. Meet assigned sales and service targets. Maintain records of customer interactions and follow-ups.