Customer Care Executive

Job Description

Elevate X Solutions is hiring Customer Care Executives for a domestic voice process. The candidate will be responsible for providing excellent customer support, addressing customer concerns, and delivering a positive service experience Roles & Responsibilities: Attend incoming customer calls and provide assistance. Resolve complaints and service-related issues. Escalate complex cases to the concerned department when required. Ensure timely and effective query resolution. Maintain call records and update customer information. Candidate Profile: Good verbal communication skills. Comfortable working in a voice process. Basic knowledge of computers and MS Office. Ability to work in a team environment. Freshers are welcome to apply