Collection Executive

Job Description

Elevate BPO Services Private Limited is hiring Collection Executives to manage customer interactions and collection activities for loan and credit card accounts. Candidates should possess good communication skills and be comfortable handling customer calls professionally. Key Responsibilities Contact customers regarding outstanding loan and credit card payments. Follow up with customers through calls and maintain collection records. Negotiate payment plans and ensure timely recovery of dues. Resolve customer queries related to payment and collection processes. Maintain accurate records of customer interactions and payment commitments. Escalate unresolved cases to the concerned department. Achieve daily and monthly collection targets. Ensure compliance with company policies and collection guidelines. Benefits Attractive Incentives Performance-Based Growth Opportunities Professional Work Environment Training and Development Support Career Advancement Opportunities